Common Problems and Solutions

2025-08-28

Q1: Are you trading company or manufacture?
A: We are metal factory only for oversea trading.

Q2: How long is your delivery time?
A: Generally 5~10 days for sample.and 20-40 days for mass production. it is depends on order quantity.

Q3: Do you provide samples?Is it free or extra?
A: Yes, we could offer the sample for free charge once customer place batch order.

Q4: What is your terms or payment?
A: Payment<1000USD shall be 100% T/T in advance. Payment>USD1000, 50% T/T in advance, pay balance before shippment.

Q5: Can you produce order and according to the samples?
A: Yes, we can produce by your samples .

Q6: How to get the quote ?
A: Please send your 3D drawings(PDF,STP, IGS, STL...) to us by email with the material, surface treatment and QTY, then offer the best price for you within 12 hours.

Q7: What are your shipping way?
Sample order: by air freight with 7-15 days.
Batch order: by sea ship( or by train to Europe) with 30-40 days.

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Common Problems and Solutions

Common Problems and Solutions